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	Shipping & Returns Policy Update - 02/01/07

Solution The following revision was made to the DropshipDirect.com Shipping & Returns Policy effective 2/01/07:

- ADDED new subsection Titled under "RETURN POLICY ADJUSTMENTS".

VFiber -- Authorization to return product(s) must be obtained in advance and must be made within 5 (five) days of receipt of merchandise. A return RMA form must be signed in order to validate your return. Pictures for defective parts must also be received within 5 days of receipt of merchandise. Failure to do so may forfeit your privilege to return/exchange the products. All cancelled orders are subject to a 25% (twenty-five percent) cancellation fee. There is no restocking fee for returns or exchanges made within 5 days of receipt and in original packaging. Products altered in any way may not be returned or exchanged unless permitted by the Seller. All products that are approved for return after 5 days are for order credit only and may incur a 25% cancellation/restocking fee. All products returned must be in the same condition as it was originally delivered by the seller to buyer. Special or custom-made orders are not refundable. All electrical or mechanical parts are non-returnable. Merchandise signed for is assumed delivered and no shortage claims will be considered unless noted on delivery ticket at time of delivery. Damaged-shipped merchandise must claim with the freight carrier. Original receipt must be presented for credit or exchange. NO RECEIPT NO REFUND. Exchanges on poor fitment of body kits will only be given after careful review and inspection. Pictures of the fitment or part will be requested in most cases. No returns on any parts that have been used, installed, modified, or disassembled. All returns must be sent to Seller freight prepaid and insured by Buyer. No refund or credit on labor or freight charges. Buyer is responsible for all shipping costs. Any refused shipments do not necessarily constitute the right to any refund credit.

Article Details

Article ID:

104

Created On:

Feb 01 2007 22:58

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